Privacy Policy for SkillUP Ahmedabad

2. Information We Collect

Depending on how you interact with our platform, we may collect the following information:

• Name, phone number, email address, and message details submitted through inquiry, callback, newsletter, or contact forms.
• Basic technical information such as browser type, device type, IP address, pages visited, and usage activity for analytics, security, and service improvement.
• Information voluntarily shared by you when contacting us by phone, email, or website forms.
• Location-related context only when you use features such as maps or directions through integrated third-party services.

3. How We Use Information

We use collected information to:

• Respond to admission, course, counseling, and support inquiries.
• Share course details, batch information, service updates, and requested follow-up communication.
• Improve our website, app experience, and training-related services.
• Maintain platform security, troubleshoot issues, and prevent misuse.
• Comply with legal obligations where required.

4. Sharing of Information

We do not sell personal information to third parties. We may share limited information only in the following situations:

• With service providers who help us operate website tools, hosting, communication, or analytics, subject to reasonable confidentiality and security practices.
• When required by law, legal process, or government request.
• To protect the rights, safety, and security of SkillUP Ahmedabad, our users, or the public.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no internet-based service can guarantee absolute security.

6. Cookies and Analytics

Our website and app experience may use cookies, analytics tools, and similar technologies to understand traffic, improve user experience, measure performance, and enhance service quality. You may control cookies through your browser settings where applicable.

7. Children's Privacy

Our services are intended for learners, students, parents, and professionals. We do not knowingly collect personal information from children in violation of applicable law. If a parent or guardian believes a child has shared personal information without consent, they may contact us to request review or deletion.

8. Your Rights and Choices

You may contact us to request correction, update, or deletion of information you have shared with us, subject to operational and legal requirements. You may also opt out of promotional communication by contacting us directly.

9. Third-Party Links and Services

Our platform may include links or embedded services such as maps, social media pages, or external websites. Their privacy practices are governed by their own policies, and we encourage users to review them separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect service, legal, or operational changes. Updated versions will be posted on this page with the revised effective date.